IT Best Practice
Developing Robust IT
Infrastructure Management
Quadrant advisies organisations on industry best practice for the development of a robust IT Infrastructure Management System. Services include:
- IT Services Management Best Practices Adoption (ITIL / ISO 20000): This service is focused at adoption of best practices in IT Services Management for IT departments. These include phase wise adoption strategies for effective and efficient provisioning of services
- IT Continuity and Availability Management: These include development of comprehensive ICT continuity / disaster recovery plans and design of resilient IT architecture to ensure continuity of business operations in accordance with international best practices and services such as PAS 77 and BS 25999
- Information Lifecycle Management Consultancy (ILM): This service focuses on design and development of policies and processes for effective management of information through its lifecycle, from conception until disposal, in a manner that optimises storage and access at the lowest cost
- IT Operational Manual Design: This service is aimed at developing standard operating procedures, checklists for various day to day operations of IT department and its sub group
